1. Q: Which products can you supply?
A: We can supply food grade ethanol and industrial grade ethanol with 95% min, 96% min, 99.5% min made from cassava, molasses.
2. Q: What are your main products?
A: Our main product are ethanol and sugar cane molasses
Ethanol: food grade ethanol 96% min (LSDM and ENA) and industrial grade ethanol 95% min.
Sugar cane molasses.
3. Q: Is quality of ethanol 95% made from cassava good?
A: Yes. It is quite good, however it is often used 10% for food grade and 90% for industrial grade.
5. Q: Can we have ethanol without smell?
A: Our ethanol has natural sweet smell. I well understand that if you use for cosmetics, it needs to be refined to remove the smell
6. Q: Which smell is lighter between ethanol from molasses and cassava?
A: Ethanol from molasses has better smell
7. Q: We use ethanol to manufacture Vodka, we should use ethanol from cassava or molasses?
A: You can use any kind, however, to keep vodka feature, I would like to send both samples to use to test and give me your final decision.
8. Q: Can you denature ethanol with Bitrex?
A: Yes, of course. We can denature ethanol with Bitrex as your requirement (about 5ppm, 7ppm, 10ppm, 12ppm,…The fees for adding Bitrex is around 100USD. We will free this fee if your volume is big.
9. Q: Any chemicals you can denature with ethanol?
A: We can add any chemical as your requirement such as IPA, methanol, TBA, SOC,…
10. Q: Can we have your COAs?
A: Yes, of course, you can visit our web site to get it: http://www.duyminhjsc.com/documents
Q: Which kind of Certificate can you make?
A: We can make any certificate for each market to get imported tax (0%) as below:
Ø CO form D for Asean markets including Indonesia, Philippine, Myanmar, Cambodia, Laos, Malaysia, Brunei, Thailand, Singapore.
Ø CO form AK for Korean markets
Ø CO form AJ for Japanese markets
Ø CO form AANZ for Australian and New Zealand markets
Ø CO form B for the rest markets
You can refer all CO in our website: http://www.duyminhjsc.com/documents
11. Q: How about your Minimum Order Quantity (MOQ) and export packages?
A: With the Dangerous Goods we deal with full container load shipments so our MOQ is as below:
No. | Packaging | MOQ | Total drums in a 20ft FCL | N.W (KG) | G.W (KGS) |
1 | Isotank | 24,000 liters | | 19,200 | |
2 | 220 L HDPE Drum | 17,600 liters | 80 | 14,080 | 14,760 |
12. Q: Can I know about the payment? Can you accept with payment after 30 shipment date
A: To ensure our mutual benefits, we apply 2 payment terms: TT 40/60 or 100% irrevocable LC at sight opened at first class banks. Hence, we are very sorry for any inconvenience caused to you.
13. Q: When we take 100,000 liters monthly, may we have more competitive price?
A: Yes, sure
14. Q: Can I know the delivery time?
A: We can ship on board within 3-5 working date after receipt the first advance and original LC. For urgent orders, we can ship the good within 48 hours
15. Q: Could we have samples?
A: Yes, of course, we can send for you, however, please kindly note that the sample is free but the freight will be paid by your company (about USD50 for 50ml)
16. Q: Which docs you can issue for us?
A: We will issue for you some related docs as follows:
1 | | PROFORMA INVOICE |
2 | | SIGNED COMMERCIAL INVOICE |
3 | | PACKING LIST |
4 | | BILL OF LADING |
5 | | CERTIFICATE OF ANALYSIS |
6 | | CERTIFICATE OF ORIGIN |
7 | | MSDS |